Delete the account via self-service
You can refer to the images below based on your devices.
Protection Policy：
Once your request is submitted, there will be a 180-day waiting period (counted from the date of your last order). After this period, your account will be automatically deleted.（Don't worry, we ensure your information is secure throughout the entire process.）
Please note that this process is permanent, so we recommend making sure you no longer need your account before proceeding.
If you have any questions or need assistance at any time, our customer service team will be happy to help.
FOR WEB
If you’d like to delete your account, we’re here to help!
To keep your information secure, we kindly ask that you first reach out to our customer service team. They will guide you through a simple application process.
FOR APP
STEP1
Enter your account page
STEP2
Click the[setting]button
STEP3
Click [Account Security]
STEP4
Click [Delete Account]
