Delete the account via self-service
You can refer to the images below based on your devices.
FOR WEB
If you’d like to delete your account, we’re here to help!
To keep your information secure, we kindly ask that you first reach out to our customer service team. They will guide you through a simple application process.
Once your request is submitted, there will be a 180-day waiting period (counted from the date of your last order). After this period, your account will be automatically deleted.
Please note that this process is permanent, so we recommend making sure you no longer need your account before proceeding.
If you have any questions or need assistance at any time, our customer service team will be happy to help.
FOR APP
STEP1 Enter your account page
STEP2 Click the[setting]button
STEP3 Click [Account Security]
STEP4 Click [Delete Account]
