1. Refund processing times
Refund processing times vary depending on the channel used.
Refund to PatPat wallet: 2 business days
Refund to original Payment method:
This process involves 2 stages.
Stage 1:The initial stage conducted by PatPat.
Stage 2:Followed by the second stage managed by the bank.
2. Entire refund process
Typically, the entire refund process is finalized within 7-15 business days.
If you haven't received your refund after 30 days, kindly reach out to our customer service team.
3. Refund processing times reference
For your convenience, please refer to the refund processing times provided below:
