Refund processing times vary depending on the channel used.
Refund to PatPat store credit (wallet): 2 business days
Refund to original Payment method: This process involves 2 stages. The initial stage conducted by PatPat, followed by the second stage managed by the bank.
Typically, the entire refund process is finalized within 7-15 business days. If you haven't received your refund after 30 days, kindly reach out to our customer service team.
For your convenience, please refer to the refund processing times provided below:
