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What should I do if my clothes fade or get stained badly?

What should I do if my clothes fade or get stained badly?

Updated this week

If you notice that the clothing has severe fading or staining, it may be caused by the dyeing process or improper washing methods. To address this issue, we recommend the following:

  1. First Wash Tips
    For bright-colored clothing, we suggest washing separately.
    Try hand washing in cold water with a small amount of salt or white vinegar, which helps set the color and reduce fading.

  2. What if fading still persists?
    If the fading issue remains, please take a photo and send it to our customer service team.
    We will review the case and arrange a return or provide other compensation as appropriate.

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