[Notice] PatPat India Website Closure
Dear Valued Customers,
Thank you for your continued support and trust in PatPat.
We regret to inform you that the PatPat India website is now closed and no longer accepting new orders. This decision was made after careful consideration due to significant changes in India’s import duties and customs policies, which have impacted our ability to maintain a smooth and cost-effective shopping experience for our customers in the region.
Why is the India site closed?
Recent increases and complexities in import tariffs and customs clearance procedures have led to:
Higher shipping and delivery costs
Unexpected delays at customs
Additional charges for customers at the time of delivery
Despite our efforts to address these challenges, we have determined that temporarily suspending operations in India is the most responsible decision to protect our customers' shopping experience.
What if I have a pending order?
If you placed an order before the site closure:
Your order will still be processed and shipped as usual.
You can track your order via your PatPat account or through the tracking link in your email.
For any issues, please contact our customer support team via the Help Center.
Will PatPat return to India in the future?
We truly value our Indian customers and hope to return in the future once logistics and import conditions become more favorable.
Need Assistance?
If you have any questions, please don’t hesitate to reach out to us through our Help Center or contact our customer service team directly.
We sincerely apologize for the inconvenience and thank you for your understanding.
Warm regards,
The PatPat Team