Skip to main content

How to handle the order paid by gift card after it is cancelled?

Updated this week

The funds will be refunded via the original payment method:

1. For orders paid in full using the gift card: The amount will be immediately refunded to the gift card.

2. For orders paid by a combination of methods: The amount paid from the gift card will be refunded first, and the amounts paid via other payment channels will be refunded in the original payment method.

Did this answer your question?