I didn't receive my refund
Updated over a week ago

If Your Refund Is Delayed, Follow These Steps:

Check Your Bank Account

Typically, refunds take 7~15 days to process. Please wait a few more days and check your bank account to ensure the funds have been credited.

Contact Your Bank or Credit Card Company

Occasionally, refunds may face delays or be held up by your bank or payment platform. Reach out to your bank or payment platform to verify the status of the refund.

Contact PatPat Customer Service for Assistance

If it has been over 3 weeks and you haven't received your refund, please contact the PatPat customer service team for prompt assistance. For any further support or inquiries, our dedicated customer service team is here to assist you!

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