About Refund Amount:
1.For orders with promotions or discounts
The refunded amount will reflect the adjusted price you paid.
To view the discounted item's amount, refer to your order summary in your account.
2.Shipping fees
Shipping fees are refunded only if orders are canceled before packaging.
3.Discounts, points, vouchers
Discounts, points, vouchers, etc., provided during marketing campaigns are one-time use and cannot be returned after the purchase.
About Refund Method:
1.Refund to PatPat Wallet
We recommend selecting a refund to your wallet.
This allows you to receive the refund more quickly and use it directly for future purchases on PatPat.
2.Refund to Original Payment Method
You may also choose to have the refund returned to your original payment method.
Please note that it typically takes 7 to 15 business days for the payment platform and bank to process the refund and credit it to your account. The exact time may vary depending on your bank’s processing speed.