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About PatPat Wallet
Updated over 6 months ago

What is PatPat Wallet?

The PatPat Wallet is a digital wallet on PatPat where you can receive refunds or compensation directly. The money usually appears right away and is ready to spend. You can track your funds and use them for future orders.

How does the PatPat Wallet benefit me?

  1. No transaction fees: You won't be charged any extra fees when you use the PatPat Wallet to receive or make payments.

  2. Fast access to your funds: You will receive the funds instantly once the refund/compensation has been approved, so you can start using them right away.

  3. Faster checkout process: You don't need to enter your payment details when you place an order. Just use your PatPat Wallet to pay directly.

  4. Secure payments: The PatPat Wallet allows you to make payments without sharing your sensitive financial information, making it a safer option.

How to Receive PatPat Wallet Credits?

You can get PatPat Wallet Credits in two main situations:

  1. Order Refund: There's an issue with your order and you need a refund.

  2. Compensation: For special situations requiring compensation.

How to check my PatPat wallet balance?

Once the PatPat credits have been issued to your PatPat Wallet, your PatPat Wallet balance is displayed on your account page.

  • How to check via App?

    1. Click the Account button at the bottom right corner

    2. The wallet balance will be displayed on the account page

  • How to check via Web?

    1. Click the Account button at the top right corner

    2. The wallet balance will be displayed on the account page

How to use the PatPat Wallet?

At checkout, select the Wallet option to pay. If your PatPat Wallet balance is higher than your order value, you can pay directly with the wallet. If it's lower, you can combine the wallet with another payment method.

Why Does My PatPat Wallet Balance Fluctuate?

If your wallet balance is in your local currency, it can fluctuate due to changes in the exchange rate with USD, as the balance is linked to USD. To avoid this, you can change the currency to USD, and the amount should match.

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