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Refund amount doesn't match the actual order amount
Refund amount doesn't match the actual order amount
Updated this week

The amount difference may be caused by the following reasons:

Exchange rate difference or bank fees

The difference in the refund amount may be due to fluctuating currency exchange rates or fees provided by the bank. We don't have control over it.

We suggest you to verify this with your bank.

Refund amount is the actual amount paid

  • If your order doesn't include an promotions or discounts, you will receive a full refund for the items, equal to the price shown on our site.

  • If your order includes promotions or discounts, the calculated price you've paid for the item is adjusted accordingly. This will lead to differences in the refund amount from the original cost of the items. Should you wish to check how much is the amount of the items after the discounts, you may check your order summary under your account.

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