We’ve partnered with Happy Returns to allow for quick, and environmentally sustainable returns in person across the U.S.
You can refer to the following to learn how to make a return with Happy Returns.
Step 1: Fill in order number and zip code
First, please enter your order number and postal code, then click 【Start Your Return】
Step 2: Choose your refund reason and refund method
Next, please choose your refund reason and method.
Step 3: Choose your return method
Finally, please choose how you'd like to send back the package.
There will be 2 options for you to choose.
Option 1: Return Bar
You'll get a QR code after submitting.
Using this code when you drop off your package at the Return Bar and your refund process will begin!
Option 2: Mail Back
Please remember to print the return label. Once you send out the package, we will initiate the refund process.