FAQs
13 articles
- PatPat Logistics Policy and Delivery Instructions
- PatPat package loss handling and liability statement
- Order status shows 'delivered' but I didn't receive it
- How long will it take to get my order?
- How to check my order progress
- Will I be charged for customs and import tax?
- How will I know if my order has been shipped?
- Who will be delivering my order?
- Can I change shipping method?
- Orders Not Received After Paying Customs Duties
- What should I do if the package is lost in transit?
- Why is my order logistics update so slow?
- What if I clicked “Confirm Delivery” by mistake?