FAQs
12 articles
PatPat Logistics Policy and Delivery Instructions
PatPat package loss handling and liability statement
Order status shows 'delivered' but I didn't receive it
How long will it take to get my order?
How to check my order progress
Will I be charged for customs and import tax?
How will I know if my order has been shipped?
Who will be delivering my order?
Can I change shipping method?
Orders Not Received After Paying Customs Duties
What should I do if the package is lost in transit?
Why is my order logistics update so slow?